SpeedQwest provides dial-up and dsl broadband internet service nationally and satellite broadband services globally. We also provide voip, phone service, website design, web applications development, software development and business solutions. Other services includes, domain name registration, website hosting, e-business/e-commerce utilities, shopping carts, payment modules, seo, search engine optimization services and more. For more information about SpeedQwest, visit http://www.speedqwest.com

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Our Mission Statement


At SpeedQwest™, our goal is to provide innovative, state of the art, cutting-edge quality products and solutions, along with the industry's leading customer service and support. We are committed to excellence in quality and delivering the best solutions possible to our customers world wide for affordable prices.

 

We embrace both the opportunity and the privilege of being your "preferred partner" in providing Internet access, Business solutions, Domain services and hosting every single web site. From business ventures to baby albums, we value every opportunity in serving our customers. We are aware of the responsibility, trust and confidence our customers place in us and we take this responsibility very seriously. To that end we live and work by a few yet simple and important principles.

Our customers are the #1 focus for the entire company. We clearly understand that our customers and no one else provided us the opportunity for our rapid growth and profitability, making us one of the fastest growing technology service companies. We emphasize this to everyone every time we have the opportunity. We are dedicated to our mission and committed to continuously providing our customers with the best products and services possible. We also understand that every successful company is backed by a team of very successful people.
SpeedQwest™ is fortunate to gather the best team in the industry of talented professionals with the necessary skills and drive to provide our customers with a superior service and a better experience.

 

We believe that dedicated employees, great technology and satisfied customers have made us successful. In continuing to maintain this, we are constantly researching for new and innovative products and services, attracting skilled and talented employees, empowering our employees to take ownership and maximize performance. Ultimately, our purpose is delivering unmatched satisfaction to our customers. We provide pleasant working environment and encourage team effort through education, growth opportunities and a reward system for good performance.

Our customer service approach is very simple and straightforward. Our entire staff, from the receptionist to the CEO, is equally responsible for supporting our customers at all times. We have a proprietary tracking system that enable us to evaluate and measure our company's performance. Additionally, our quality control team is constantly ensuring that everyone in the company live up to our customer's expectations. This commitment to excellence by way of  listening to our customer's needs and constant efforts in making improvements, gives us a competitive edge in our industry.

Pursuing total quality and delivering on our promises, we are committed to excellence in service, and, continued research and development. We consider this to be the most critical aspects of our mission to be the best service provider in the industry. To that end, we are mastering the challenges of the markets in which we operate and constantly strengthening and improving our performance across all departments and deployments of new features and processes.

In our opinion, the industry we love is very complex. There are many providers, all presenting the same promises of superior service and market leadership. But this is not as simple as it seems. Supporting customers the proper way requires a great amount of know how and a solid infrastructure in every area of the organization. Our experience in the industry has taught us how to cultivate this support system since our company's inception. In addition, it requires the flexibility of the  service provider to meet customer needs for third-party applications such as databases, scripts and commerce applications, among other things. Unfortunately, customers have frequently walked away disappointed because their service provider was unable to deliver on their initial promises. The reason why they cannot deliver where
SpeedQwest™ can is not because they are not willing, rather, a lot of companies who enter our industry lack adequate management skills and sufficient funds to invest in research, development and infrastructure. With all of the Internet access, web hosting and domain service options available today, the burden falls to the customer to exercise due diligence in selecting a quality provider from the multitudes that are available.

SpeedQwest™'s prosperity will be ensured by following the fundamental principles of customer care, attention to detail, value proposition and ongoing innovation. We hope you will let yourself discover us and the quality of our products and services we have worked very hard to cultivate, by choosing SpeedQwest™ as your "preferred provider" for your Internet access, Domain name registration, Web hosting, e-Business / e-Commerce and Business applications needs.

 


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